I enrolled my son in a KinderCare day care center when he was 13 months old. I interviewed approximately 20 child care programs. The process of elimination began with the first phone call. Not only was the first phone call to KinderCare pleasant and inviting, but once I entered the building I noticed all of the teachers greeting each child in the hallway by name, with attention given to each child.
The Assistant Director answered all of my many questions and once we did drop him off the first day, she was there, with tissues in hand, assuring us that our baby would be OK and that we could call her anytime to see how he was doing. And, she meant it. Anytime I called, she would check in on him and let me know how he was doing, and what he was doing – that extra bit of information gave it that special touch. She took that extra step.