Frequently Asked Questions
What if I'm late for pick-up?
If you know you will be late, please arrange to have your child picked up by an adult authorized on your Enrollment Agreement. If a late pickup is unavoidable, please notify us immediately. More info on fees and policies will be shared at enrollment.
What is your illness policy?
We want to keep our whole community of learners safe and healthy, so we ask parents to help us by honoring our illness policy. Please visit our article on daycare sickness policy for more info on when children should stay home.
What are you doing to prevent the spread of coronavirus at Klein KinderCare?
As always, we are putting safety first to protect our families and staff. As we reopen, all staff will go through extensive training on health and safety practices we’ve developed to set a new standard in child care. For more information on what we are doing visit our FAQ page.
What accreditations does KinderCare have?
We are your trusted caregiver. Our centers are state-licensed and regularly inspected to make sure everything meets or exceeds standards, including child-to-teacher ratios and safe facilities. Our centers aren’t just licensed—most are accredited, too! Find out more.
Can I tour Klein KinderCare?
Our centers are pretty special—come see for yourself! In order to tour Klein KinderCare, you will want to visit Kindercare.com to find a center, contact that center and take a virtual tour (or you might be able to arrange a COVID-compliant after-hours or weekend visit).
How does naptime work at Klein KinderCare?
Our teachers meet every child’s needs during naptime. Our teachers know how to get babies to nap. In fact, they are pros at getting children of any age to nap. Visit our article on "10 Ways We Help Kids Get a Great Daycare Nap" to learn more.