Since Jefferson’s on-site center was consistently at capacity, the university wanted to explore expanding their family care benefits but weren’t sure where to start. First, they wanted to know the biggest needs and concerns directly from their employees and faculty.
Jefferson partnered with KinderCare to perform a needs assessment survey of all employees and faculty. The survey was aimed at finding out how their employees were impacted by family care issues, and whether the benefits already available were meeting their needs. Jefferson also wanted to know if their focus should remain chiefly on child care or if their workforce needed elder care.