My daughter has been enrolled since 2012 and making the decision to go back to work full time and leave my only child in daycare was devastating for me.
Other facilities in the area were cheaper but I chose Knowledge Beginnings because it was right across the street from my job so I would have close access to my child if need be.
The 1st year was very rough for me as Eva was only a year old. Eva was born prematurely, and has always been very tiny, suffers from eczema, had to endure a milk allergy for her 1st two years.
As a first time mother and one of a preemie , I was very nervous, skeptical, and apprehensive of letting anyone take care of my child. The transition to daycare was tough, Eva was sick quite often her first year as most kids are when first introduced to daycare or school environment.
I remember when Lisa A. was there as Assistant Director, she was always smiling and very attentive to our needs. We were very happy for Lisa to have moved on and to see she was promoted and obviously recognized for her great efforts. However, when she left we were saddened as we felt we lost that 'happy feeling' she possessed and sense of security.
Time passed and I did not feel the same with the staff and management that was in place at that time, I contemplated looking for another daycare facility.
Luckily in 2013, Dana Friedman came along. Almost immediately I could see a change in the facility, a change in the staff....things seems more vibrant and upbeat.
What I noticed most, was how attentive Dana and Katie were to all the parent needs, questions, and requests.
Dana was interested in our personal needs, and she wanted 'us' parents to feel comfortable and 'not have to worry' when we walked out the door.
The best part of all, it wasn't lip service. You can see how much the staff cares for these kids as if they are their own.
Every time I walk in , whether a child is having a bad day crying for their mommy, or someone is sick, or maybe the kids are just too rambunctious for the day, the staff has everything under control.
The social events that they design and spear head for the kids are wonderful, I can honestly say KB is much more than a 'daycare' and by no means a babysitting type environment.
I love the curriculum, my daughter is learning so many wonderful things and she is only 4 years old. My husband and I are just amazed at the things she is learning and retaining. Not only is the educational curriculum excellent, theses children are learning, intense social skills that are so important in preparing them for elementary school and every day life.
Being a working mom, you have to juggle your work schedule and your child. Very hard thing to do as we all know , children do not come with handbooks, children are not robots...they are beautiful blessings that thrive in the right hands. Little Joey may be having an off day crying at morning drop off but Mom had a 9am meeting to get to. What do you do, do you stay with your child, do you run to your meeting? The decision of what to do may be easy for some parents and hard for others.
I have been faced with these situation many times and Dana and her staff have always been very accommodating in helping me balance that 'schedule'. .Whether I did have to rely on one of the teachers to make my child feel safe and ok that mommy was leaving or whether I chose 5 more minutes to stay and calm her down myself, that flexibility was there as well the assurance that my child would be ok.
I feel praise are seldom given in the world of education and customer service.
Dana Friedman and her staff need to be recognized for their outstanding facility and most importantly their SERVICE.
They continually go above and beyond to ensure that all the children's best interest are being met. They are nurturing, caring when they need to be . They also are disciplined and professional all the while keeping our children happy and safe.
I want to personally thank Dana and the KB staff for all that they do.
They have made my day to day easier knowing my daughter is happy, safe and thriving ...in their hands.
Thank you for your time and I hope that Dana and her team are recognized for their 'above and beyond' efforts.