The American Family Life Assurance Company, better known as Aflac, is known not only for their advertising duck, but also for their company culture. Aflac takes pride in treating employees like family. When their existing on-site child care provider wasn’t living up to expectations, Aflac began searching for a partner who better aligned with their values so they could give their employees the very best.

Client Goals

On-site child care has been a long-time benefit at Aflac’s Columbus, GA headquarters, which demonstrates the company’s concern for the well-being and happiness of their employees. When parents voiced concern over the previous provider, Aflac began searching for a new provider who could deliver what their employees wanted: customizable curriculum with proven outcomes, improved food quality, and more experienced staff members.

Our Partnership

Aflac chose to partner with KinderCare Education based on our educational expertise, commitment to accreditation, and shared values, including investing in and caring for employees. The fit was immediately noticeable to all involved, and Aflac was confident that KinderCare Education could deliver the quality of care that they wanted for their employees and their children.

Our deliberate approach to the transition included constant communication with parents, staff, and management to ensure the change was managed appropriately and smoothly. Additionally, KinderCare Education committed to retaining top teachers, implementing parent feedback, and managing the quality standards of the transition.


The transition took place in January 2010 and led to an enrollment increase as word of mouth spread about the quality of center experiences and KinderCare Education’s dedication to continuous improvement. Since then, Aflac has expanded their child care benefits with us, adding Back-up Care to help families with unexpected care needs.

Their on-site child care centers are now seen as a key benefit in recruiting and retaining top talent, and reinforces that being a part of Aflac means being a part of a large family.

It is such a wonderful relief to have a management company come in that knows the child care business and does it with excellence. We are so blessed to have the wonderful centers and staff that we have.

— Cindy Spinks, Employee Advocacy and Diversity Department Event Planner

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