Corporate Contact Information | KinderCare
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Corporate Contacts

Seeking Support

We’re here to help answer your questions or hear your suggestions. Please click the appropriate link below to contact us:

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Currently Enrolled or Previously Enrolled Families

Corporate Contacts
  • KinderCare is committed to providing you with the highest quality education and care.
  • Our dedicated team of Customer Care Specialists is knowledgeable about our programs and policies and can answer many of your questions.
  • Should you have any questions that our Customer Care Specialists are unable to answer or if you have concerns regarding a local center, we can ensure that your concerns are communicated and addressed.
  • Your feedback is important to us and is shared with our corporate and local leadership to ensure that we continue to meet the needs of you and your family.
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Our Customer Care Specialists are available to assist you Monday through Friday between the hours of 6 a.m. to 5 p.m. Pacific time. You can reach us by phone at 1-888-525-2780, by email at care@kindercare.com or online by clicking the “Start Chat” button to the right.
 

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Interested in Enrolling Your Child

Are you interested in enrolling your child? Want to ask us questions about tuition, availability and programs, or schedule a visit? We are eager to explain how we make each day a special experience for your child.

Please contact us by searching for a convenient KinderCare near you. You may find the nearest location by city, zip code or search along a route.

 

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Supplier/Partner Inquiries

Working with us 

The procurement department at KinderCare parent company Knowledge Universe works with suppliers and partners to manage:

  • Product and service specifications
  • Supplier bidding, selection, negotiations and contracting
  • Purchase order system and reporting
  • Warranties, supplier agreements / contracts
  • Other related procurement services

 

What we buy  

KinderCare purchases these commodities and services for our centers and corporate offices: 

  • Food and related utensils, equipment, smallwares, appliances
  • Vehicles including student transportation
  • Travel including airline, hotel, rental car, meetings and events
  • Educational / classroom supplies and equipment, toys, books, craft materials
  • IT products and services including computers, hardware, software, copiers, printers and other peripherals
  • Furniture including cribs, chairs and tables for classrooms and offices
  • Playground equipment, outdoor toys (tricycles and similar items)
  • Print items and promotional materials

Services such as:
 

  • Marketing
  • Transportation and freight
  • Temporary labor and facilities services (janitorial, landscaping, snow removal, HVAC)

 

 

How to reach us  

Contact us for general supplier inquiries:
Purchasing Hotline: 1-888-955-5252
Purchasing Email: purchasing@klcorp.com

New suppliers who wish to do business with Knowledge Universe and its affiliates, including KinderCare, should send company information – including name, address, geographical coverage area, products and services – to purchasing@klcorp.com. We will route the information to the appropriate buyer or sourcing manager for future consideration.

Suppliers with inquiries related to invoices or payments should contact accounts payable at:
Accounts Payable Vendor Hotline: 1-800-214-1607
Accounts Payable Vendor Email: apmail@klcorp.com 

 

Invoice Requirements  

All new suppliers must complete a W-9 form.

The invoice must contain the following information: Supplier name and “remit to” address with zip code, business phone number, purchase order number, center number and/or address where services were rendered or products delivered, invoice billing date, date of service or shipment, invoice number, detailed description of the products and/or services, total amount due, tax and shipping if applicable, all in an electronic or typed/printed format (not handwritten).

Invoice Billing Address:
Knowledge Universe
P.O. Box 6330
Portland, Oregon 97228
 

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